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Terms of Service

Last updated 4 September 2026

These are the terms you agree to when you buy from asaliyabooks.lk. We have written them in plain language, because terms nobody can read protect nobody.

On this page

  1. These terms
  2. Your account
  3. Placing an order
  4. Prices and descriptions
  5. Paying
  6. Delivery
  7. Returns and refunds
  8. Using this website
  9. What belongs to whom
  10. Our responsibility
  11. Governing law
  12. Changes to these terms
  13. Contact us

These terms

By using this website or placing an order with us, you agree to what follows. If you do not agree, please do not order.

We sell books to customers in Sri Lanka, and everything on this site is priced in Sri Lankan Rupees (LKR).

The business behind this site

Not yet published: the registered business name, registration number and registered address belong here. Until the shop supplies them we would rather show a visible gap than state something we have not confirmed.

Your account

  • You need an account to order, so that you can see the order afterwards and we know where to send it.
  • Give us information that is true. A wrong address or a wrong phone number is the single most common reason a parcel does not arrive.
  • Your password is yours to look after. Tell us if you think somebody else has it.
  • We may suspend an account being used to defraud us or to abuse other people, and we would tell you why.

Placing an order

When you place an order you are offering to buy. The order is accepted when we confirm it and start preparing your parcel — the email you get immediately is a record of your order, not yet our acceptance of it.

We may decline or cancel an order if a book has sold out, if a price or description on the site was wrong, or if we cannot deliver to the address given. If you have already paid, we refund you in full.

Stock is checked as you order, but two people can reach the last copy at the same moment. If that happens we will contact you and sort it out, rather than quietly ship nothing.

Prices and descriptions

  • Prices are shown in Sri Lankan Rupees. The price that counts is the one displayed when you place your order.
  • Where a higher price appears crossed out beside ours, that is the publisher's recommended price — ours is what you actually pay.
  • Prices and delivery charges can change, but never for an order you have already placed.
  • We describe and photograph books as accurately as we can. Editions and covers do change; if what arrives is not what was described, that is a return and we will put it right.

Paying

Cash on delivery
You pay the courier when the parcel reaches you. We may telephone to confirm a cash-on-delivery order before we dispatch it.
Bank transfer
You transfer the amount to one of the accounts shown at checkout, then upload the deposit slip from your account page. We dispatch once we have checked it against your order.

We will never ask you for your card number, your online banking password, or a one-time code from your bank. If anyone claiming to be us asks for any of those, it is not us — please tell us about it.

Delivery

We deliver across Sri Lanka. Delivery costs LKR 400 within the Colombo district and LKR 400 to other districts.

Orders are normally dispatched within one working day, and typically arrive in two to three days in Colombo and four to seven days elsewhere. Those are the courier's usual timescales rather than a guarantee: weather, strikes and public holidays are outside our control.

Somebody needs to be there to receive the parcel. If the courier cannot deliver and the parcel comes back to us, we will contact you to arrange another attempt.

Returns and refunds

You may return a book within 7 days of delivery if it is in the condition it arrived in — unread, unmarked, and with any wrapping intact.

A damaged, faulty or wrong book is our problem, not yours. Tell us and we will replace it or refund you, and we will cover the cost of sending it back.

To start a return, contact us with your order number. Refunds go back the way you paid, or by bank transfer if you paid cash on delivery.

Return postage on a change of mind is yours; return postage on our mistake is ours.

Using this website

Ordinary use needs no rules. These are the few things we ask you not to do:

  • Copy the site's text, design or photographs for your own commercial use.
  • Attempt to reach accounts, the admin area, or anything else that is not yours.
  • Scrape the catalogue automatically, or load the site in a way that degrades it for other people.
  • Use the contact form to send us advertising or spam.

What belongs to whom

The design, wording and layout of this site are ours. Book covers, titles, descriptions and author names belong to their publishers and authors, and appear here so that you can decide what to buy.

Our responsibility

We are responsible for delivering the books you ordered, in good condition, and for putting it right when we fail. As far as the law allows, our responsibility for anything connected with an order is limited to the amount you paid for that order.

Nothing in these terms limits any right you have under Sri Lankan consumer law. Where these terms and that law disagree, the law wins.

Governing law

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction over any dispute arising out of them.

Changes to these terms

We may update these terms. The version that applies to your order is the one published when you placed it, so a later change can never alter an order you have already made.

Contact us

Questions about these terms, or about an order:

Email
info@asaliyabooks.lk
Phone
077 177 5298
WhatsApp
076 4606720
Address
Athurugiriya
Asaliya.

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